Privacy Policy

Overview

Altoverra Corporation, its affiliates and group partner companies (“Altoverra”, “We”, “Us”, or “Our”) recognize the need for protection and management of your personal information. We have therefore adopted this Privacy Statement to assist you in understanding what information We collect and how that information is used and shared. This Privacy Statement applies to the information We collect when you access any Altoverra website, when you purchase or use an Altoverra product, or when you provide any non-public information to us.

Before you access any Altoverra website, such as at www.Altoverra.com, purchase or use Altoverra products or services, or provide any non-public information to Us, you should review this Privacy Statement to understand Our information collection and use practices.

Personal Information We Collect

We collect certain categories of information about you and the device that you are using, particularly when you visit our websites but also when you use or purchase our products or when you provide us information to deliver you newsletters and other communications. In particular:

A. Information You Provide to Us

Account Creation:

When you create an account or otherwise use the Services, we collect information such as your name, email address, password, role within your team or enterprise, and an optional profile photo.

Your Communications with Us:

We collect personal information from you such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, or otherwise communicate with us. We also collect the contents of messages or attachments that you may send to us, as well as other information you choose to provide, and that may be associated with your communications.

Payment Information:

When you purchase a subscription to the Services, we will collect payment information allowing you to pay us. We use third-party payment providers to process payments on the Services. We may receive information associated with your payment information, such as billing address and transaction information, but we do not directly store payment information on the Services.

Surveys:

We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.

Interactive Features:

We may offer interactive features such as forums, blogs, chat and messaging services, and social media pages. We and others who use our Website or Services may collect the information you submit or make available through these interactive features. Any content you provide via the public sections of these features will be considered “public” and is not subject to the privacy protections referenced herein. By using these interactive features, you understand that the personal information provided by you may be viewed and used by third parties for their own purposes.

Registration for Contests:

We may run contests. Contact information you provide may be used to inform you about the sweepstakes or contest and for other promotional, marketing and business purposes.

Conferences, Trade Shows, and Other Events:

We may attend conferences, trade shows, and other events where we collect personal information from individuals who interact with or express an interest in the Services.

Job Applications:

We may post job openings and opportunities on the Website or Services. If you reply to one of these postings by submitting your application, CV and/or cover letter to us, we will collect and use your information to assess your qualifications.

B. Information Collected Automatically

Automatic Data Collection:

We keep track of certain information about you when you visit and interact with our Website or Services. This information may include your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, details about your browser, operating system or device, location information (including inferred location based off of your IP address), Internet service provider, pages that you visit before, during and after using the Website or Services, information about the links you click, information about how you interact with the Website or Services, including the frequency and duration of your activities, and other information about how you use the Website or Services. Information we collect may be associated with accounts and other devices.

Cookies and Analytics Information:

We, as well as third parties that provide content, advertising, or other functionality on the Services, may use cookies, local storage, and other technologies to automatically collect information through the Website or Services.

Analytics:

We may also use third-party service providers to collect and process analytics and other information on our Website or Services. These third-party service providers may use cookies, pixel tags, web beacons or other storage technology to collect and store analytics and other information. They have their own privacy policies addressing how they use the analytics and other information and we do not have access to, nor control over, third parties’ use of cookies or other tracking technologies.

C. Information from Other Sources

We may obtain information about you from other sources, including through third-party services and organizations. For example, if you access our Website or Services through a third-party application, such as a social networking site or a third-party login service, we may collect information about you from that third party that you have made available via your privacy settings.

How we use your information

We do not sell your personal information.

We do not share your personal information with third parties for them to market or advertise their products to you.

We use your personal information for a variety of business purposes, including to:

Provide the Services or Requested Information, such as:

Fulfilling our service contract with you;
Identify you for access and security purposes;
Managing your information;
Processing your payments and otherwise servicing your purchase orders;
Responding to questions, comments, and other support requests;
Providing access to certain areas, functionalities, and features of our Services; and

For Administrative and Communication Purposes, such as:

Security related interests for network and information security, and fraud prevention;
Sending communications about new product features, promotions, Altoverras’s strategic partners, and other news about Altoverra;
Measuring engagement and interest in our Services, including analyzing your usage of the Services;
Developing new products and services and improving the Services;
Authenticating and verifying individual identities;
Communicating with you about your account, activities on our Services and Privacy Policy changes;
Preventing and prosecuting potentially prohibited or illegal activities;
Enforcing our agreements; and
Complying with our legal obligations

Consent: We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.

De-identified Information Use: We may use personal information and other data about you to create de-identified information. De-identified information is not personal information, and we may use and disclose such information in several ways, including research, internal analysis, analytics, and any other legally permissible purposes.

Collection and Use of Children’s Personal Information

Altoverra does not knowingly collect or use personal information from children under the age of 13, or equivalent minimum age in the respective jurisdiction.

If Altoverra learns that we have personal information on a child under the age of 13, or equivalent minimum age depending on jurisdiction, we will take steps to delete that information from our systems. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below.

Processing Information on Behalf of Our Customers

Our customers may choose to use our Services to process certain data of their own, which may contain personal information. Such personal information that is processed by us on behalf of our customers, and our privacy practices will be governed by the contracts that we have in place with our customers, not this Privacy Policy.

International Data Transfers

All information processed by us may be transferred, processed, and stored anywhere in the world, including but not limited to, the United States, Canada, or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws.

Data Retention

We store the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

Security of your Information

We take actions to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services.

If we learn of a security system’s breach containing your personal data, we will attempt to notify you electronically by posting a notice on the Services, by mail or by sending an email to you within 72 hours of learning of the breach.

Third-Party Websites/Applications

The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.

EU/UK Supervisory Authority

If you are located in the European Economic Area or the UK, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

California Privacy Notice

This Privacy Notice applies to California consumers and supplements the Privacy Policy.

California Consumer Privacy Act (CCPA): In the preceding 12 months, we have not disclosed your personal information to any third party in a manner that would be considered a sale under the CCPA.

Information We Collect and Disclose

For purposes of the CCPA, we have collected the following categories of consumers’ personal information, and disclosed the personal information to the following categories of third parties for a business purpose, in the last 12 months:

Category	Disclosed
Identifiers.	Service providers.
Commercial information.	Service providers.
Internet or other electronic network activity.	Service providers.
Geolocation data.	Service providers.
Sensory data.	Service providers; other users.
Professional or employment-related information.	Service providers.
Inferences drawn from other personal information to create a profile about a consumer.	Service providers.
Personal information categories listed in the categories above, but references in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	Service providers.

Changes to Our Privacy Policy

We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use the Services after the new Privacy Policy takes effect.

We have updated our Privacy Policy. If You are a new User, then this Privacy Policy will be effective as of October 22, 2022. If You are an existing User, we are providing you with prior notice of these changes which will be effective as of November 5, 2022.

How to Contact Us

If you have any questions about our privacy practices or this Privacy Policy, please contact us at:

Altoverra Corporation 4412 14^th Ave, Markham, ON Canada privacy@Altoverra.com